Fish Telecom

Email Settings

You can access your email in 2 ways:
  1. by using FishMAIL at http://www.fishtelecom.com.au/fishmail
    FishMAIL is our web-based email program. You use it to send and recieve email directly from our mail server. This is the recommended method of using email as we have full control over this application and we ensure that it is always working.
  2. by using an email client on your computer.
    You can use a third-party email program such as Thunderbird or Outlook Express to access email. However, as these are applications that run on your own computer, Fish Telecom cannot provide support for these programs. To set these programs up to retrieve your email, you can use the settings below. Alternatively, if you have a Fish Telecom dial-up account, you can simply use the Fish Telecom Configuration program to set up your email automatically.
    Email address: joebloggs@fishinternet.com.au (example only)
    POP3/IMAP (incoming) server: mail.fishinternet.com.au
    SMTP (outgoing) server: smtp.fishinternet.com.au
    (using port 587 with SMTP authentication)
    Account name/Username: joebloggs@fishinternet.com.au
    (example only - use your email address)
    Password: (your password)

    Outlook Express 6

    To set up email in Outlook Express do the following:
    1. Start Outlook Express
    2. click Tools menu -> Accounts. The email accounts dialog will launch.
    3. select the Mail tab
    4. click the "Add" button -> Mail. A wizard will launch
    5. You will be prompted for your name. Type your name and press Next
    6. You will be prompted for your E-mail address. Type your email address and press Next
    7. You will be prompted to select a mail server type. Select either POP3 or IMAP depending on your requirements (if in doubt, select POP3). Your incoming mail server is mail.fishinternet.com.au. Your outgoing mail is smtp.fishinternet.com.au. Once you have completed this, press Next.
    8. You will be prompted for your Account name and password. Your Account name is your full email address. Type it in and press Next.
    9. Click the Finish button to end the wizard. You should now be able to retrieve your email using Outlook Express.

    Microsoft Outlook

    Microsoft Outlook can be set up in two modes: "Corporate or Workgroup", or "Internet Only". If you are set up in "Internet Only" mode, you will be able to set up Outlook using the same instructions as for Outlook Express. If you are using Corporate mode email is handled differently, and you will need to see your systems administrator to set up your email.

    Thunderbird

    To set up email in Mozilla Thunderbird do the following:
    1. Start Thunderbird
    2. click Tools menu -> Account Settings. A dialog will launch.
    3. Click the "Add Account" button. An Account Wizard will launch.
    4. You will be prompted for the type of account to set up. Select Email account and press Next.
    5. You will be prompted for your Name and Email address. Type them in and press Next.
    6. You will be prompted to select a mail server type. Select either POP or IMAP depending on your requirements (if in doubt, select POP). Your incoming mail server is mail.fishinternet.com.au. Type it in and press Next.
    7. You will be prompted for your Incoming User Name. Your Incoming User Name is your full email address. Type it in and press Next.
    8. You will be prompted for a name to call this account. It makes sense to call the Account by your email address. Press Next.
    9. If you have not selected an Outgoing (SMTP) server before, you may be prompted to type one now. Type smtp.fishinternet.com.au. Once you have completed this, press Next.
    10. Click the Finish button to end the wizard. You should now be able to retrieve your email using Thunderbird.
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